We offer a full line of coffee concept solutions, starting with coffee bean selection to consultations on daily operations. We deal with over one million cups of coffee each day and 50 coffee specialists in the Baltic states. Get in touch! We’re here to help!


Phone: +371 26683311
E-mail: info@kcs.lv

King Coffee Service SIA
Reg No. 40103596480
VAT No. LV40103596480
43-5 Valmieras Str., Riga, LV - 1009, Latvia
AS Swedbank

"KingCoffeeService" Grievance Mechanism

This complaint handling policy has been developed in accordance with internationally recognized regulatory frameworks such as the UN Universal Declaration of Human Rights and the UN Guiding Principles on Business and Human Rights.

This policy applies to everyone within the company as well as external stakeholders, including suppliers and buyers. The purpose of this policy is to encourage employees and external stakeholders to report suspected wrongdoing in or about the company.

A complaint can be filed:

by calling the information phone +37126667718, sending it to the e-mail address jolanta@kcs.lv or by mail, correspondence address: Valmieras iela 43-5, Riga, LV-1009, in person at the addresses of the structural units: Valmieras iela 43-5, Riga, LV-1009, Miera street 29/30, Riga, LV-1001.

Anonymous complaints can be submitted in marked complaint boxes located in structural units.

Grievance Mechanism